ECCO x AltaPay
AltaPay supports ECCO with operations across Europe Operating across eCommerce and Instore locations across Europe. ECCO has been a merchant with AltaPay since 2018.
Quick facts about ECCO
- ECCO now operates in 20 countries, having over 300 brand stores. They accept payments in 10 currencies: CHF, CZK, DKK, EUR, GBP, HRK, HUF, NOK, PLN, SEK
- Customers are able to effortlessly pay for their products, as ECCO is providing convenience by providing various payment methods via AltaPay Payment cards, iDEAL, Klarna, Sofort, MobilePay, PayPal, P24
Challenge of Ecco
• Disconnected payment infrastructure, lack of access to the most widely used payment instruments.
• Struggling to reconcile across different channels and payment lines and as a result were suffering from operational overheads having to manage multiple agreements, vendors, PSPs, and acquirers.
• Limited insights into their data and no omnichannel functionality.
Solution by AltaPay
• One integration to access all international payment and local payment methods.
• Complete reconciliation across all sales channels, geographies, and payment methods.
• Cardholder reconciliation across instore and eCommerce platform in real time by use of tokenization.
• Omnichannel capability allowing ‘buy in store (Card Present) refund online’ and ‘buy online and refund in store without customer presenting card’.
ECCO's major benefits from AltaPay
- Providing better service delivery
- A positive impact on conversion rates
- Greater personalization of marketing and the ability to provide a best-in-class customer experience.
- With the key benefits of being in full control of cash flows, less time spent on reconciliation and transactions and having the ability to quickly enter new markets to grow business.
